*, *::before, *::after { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body { font-family: 'Inter', system-ui, sans-serif; color: var(--iit-text); background: #fff; min-height: 100vh; }
h1:focus { outline: none; }
.validation-message { color: #e50000; }
.alert { padding: .75rem 1rem; border-radius: 8px; font-size: 13.5px; margin-bottom: 14px; }
.alert-danger { background: #fdecea; color: #8a1f14; border: 1px solid #f5b8b1; }
#blazor-error-ui { background: #b32121; color: #fff; padding: 10px 14px; position: fixed; bottom: 0; left: 0; right: 0; z-index: 1000; display: none; }
#blazor-error-ui.show { display: flex; gap: 14px; align-items: center; }
#blazor-error-ui .reload, #blazor-error-ui .dismiss { color: #fff; cursor: pointer; }

/* ============== LOGIN PAGE ============== */
  *, *::before, *::after { box-sizing: border-box; }
  html, body { margin: 0; padding: 0; }
  body {
    font-family: 'Inter', system-ui, sans-serif;
    color: var(--iit-text);
    background: #fff;
    min-height: 100vh;
  }
  .stage {
    display: grid;
    grid-template-columns: 1.05fr 1fr;
    grid-template-areas:
      "left right"
      "info info";
    min-height: 100vh;
  }
  .left  { grid-area: left;  }
  .right { grid-area: right; }
  .info-bar { grid-area: info; }

  /* ============== LEFT PANE ============== */
  .left {
    background: linear-gradient(155deg, var(--iit-dark) 0%, var(--iit-dark-mid) 45%, var(--iit-purple-mid) 100%);
    color: #fff;
    position: relative;
    overflow: hidden;
    display: flex;
    flex-direction: column;
    gap: 28px;
    padding: 56px 64px 48px;
  }
  .left::before {
    content: '';
    position: absolute;
    top: -25%; right: -20%;
    width: 700px; height: 700px;
    background: radial-gradient(circle, rgba(123,47,190,0.32) 0%, transparent 65%);
    pointer-events: none;
  }
  .left::after {
    content: '';
    position: absolute;
    bottom: -20%; left: -15%;
    width: 540px; height: 540px;
    background: radial-gradient(circle, rgba(109,179,63,0.10) 0%, transparent 70%);
    pointer-events: none;
  }

  /* Top: logo + lead copy */
  .left-top {
    position: relative; z-index: 1;
    display: flex; flex-direction: column; gap: 28px;
  }

  /* Mid: ops strip filling the breathing-room band between logo and art */
  .left-mid {
    position: relative; z-index: 1;
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 12px;
    max-width: 560px;
  }
  .trust {
    border: 1px solid rgba(255,255,255,0.10);
    background: rgba(255,255,255,0.04);
    border-radius: 12px;
    padding: 14px 14px 12px;
    backdrop-filter: blur(4px);
  }
  .trust .ic {
    width: 32px; height: 32px;
    border-radius: 8px;
    background: rgba(155,92,232,0.18);
    color: #C7A8F2;
    display: grid; place-items: center;
    font-size: 13px;
    margin-bottom: 10px;
    border: 1px solid rgba(155,92,232,0.28);
  }
  .trust .ic.green { background: rgba(109,179,63,0.18); color: #B7E08B; border-color: rgba(109,179,63,0.32); }
  .trust .ic.amber { background: rgba(224,165,61,0.18); color: #F2D08A; border-color: rgba(224,165,61,0.32); }
  .trust .lbl {
    font-family: 'Poppins', sans-serif;
    font-size: 10.5px; font-weight: 700;
    letter-spacing: 0.08em; text-transform: uppercase;
    color: rgba(255,255,255,0.55);
    margin-bottom: 2px;
  }
  .trust .val {
    font-family: 'Poppins', sans-serif;
    font-size: 13.5px; font-weight: 700;
    color: #fff;
    line-height: 1.3;
  }
  .trust .val small { display: block; font-weight: 500; font-size: 11.5px; color: rgba(255,255,255,0.6); margin-top: 2px; font-family: 'Inter', sans-serif; }
  .brand-row {
    display: inline-flex; align-items: center; gap: 14px;
  }
  .brand-row img {
    height: 64px; width: auto; display: block;
    filter: drop-shadow(0 6px 20px rgba(123,47,190,0.45));
  }
  .brand-tag {
    font-family: 'Poppins', sans-serif;
    font-size: 11px; font-weight: 700;
    letter-spacing: 0.18em; text-transform: uppercase;
    padding: 6px 12px;
    border-radius: 999px;
    background: rgba(155,92,232,0.18);
    border: 1px solid rgba(155,92,232,0.35);
    color: #d6c2ff;
  }
  .lead {
    max-width: 480px;
  }
  .lead h1 {
    font-family: 'Poppins', sans-serif;
    font-size: 38px; font-weight: 800;
    line-height: 1.15; letter-spacing: -0.01em;
    color: #fff; margin: 0 0 14px;
  }
  .lead h1 em { font-style: normal; color: var(--iit-green-light); }
  .lead p {
    margin: 0;
    font-size: 16px; line-height: 1.65;
    color: rgba(255,255,255,0.72);
  }

  /* Inclusivity image — pushed to the bottom of the left column so its bottom
     edge aligns with the cognito box on the right. */
  .left-bottom {
    position: relative; z-index: 1;
    margin-top: auto;
    display: flex; flex-direction: column; justify-content: flex-end;
  }
  .left-bottom .incl-art { margin: 0; }
  .incl-art {
    position: relative;
    width: 100%; max-width: 520px;
    aspect-ratio: 1.45 / 1;
  }
  .incl-art svg { width: 100%; height: 100%; display: block; }

  /* ============== RIGHT PANE ============== */
  .right {
    display: flex; flex-direction: column;
    padding: 56px 72px 48px;
    background: #fff;
    position: relative;
  }
  .right-top {
    display: flex; justify-content: flex-end; align-items: center;
    gap: 8px; font-size: 13px; color: var(--iit-text-muted);
  }
  .right-top a {
    color: var(--iit-purple); text-decoration: none; font-weight: 600;
  }
  .right-top a:hover { text-decoration: underline; }

  .login-wrap {
    margin-top: auto;       /* push the form to the bottom of the right column */
    margin-bottom: 0;
    margin-left: auto; margin-right: auto;
    display: flex; flex-direction: column;
    align-items: stretch;
    max-width: 420px; width: 100%;
  }

  .signin-eyebrow {
    font-family: 'Poppins', sans-serif;
    font-size: 11px; font-weight: 700;
    letter-spacing: 0.14em; text-transform: uppercase;
    color: var(--iit-purple);
    margin-bottom: 10px;
  }
  .signin-title {
    font-family: 'Poppins', sans-serif;
    font-size: 30px; font-weight: 800;
    color: var(--iit-text);
    margin: 0 0 8px;
    letter-spacing: -0.01em;
  }
  .signin-sub {
    font-size: 14.5px; color: var(--iit-text-muted);
    margin: 0 0 28px;
  }

  /* Microsoft button */
  .ms-btn {
    width: 100%;
    display: inline-flex; align-items: center; justify-content: center;
    gap: 12px;
    background: #2F2F2F;
    color: #fff;
    border: 1px solid #2F2F2F;
    border-radius: 10px;
    padding: 13px 16px;
    font-family: 'Poppins', sans-serif;
    font-size: 14.5px; font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
    text-decoration: none;
  }
  .ms-btn:hover {
    background: #1a1a1a; border-color: #1a1a1a;
    transform: translateY(-1px);
    box-shadow: 0 6px 16px rgba(0,0,0,0.18);
  }
  .ms-logo {
    width: 18px; height: 18px;
    display: inline-grid;
    grid-template-columns: 1fr 1fr;
    gap: 2px;
    flex: none;
  }
  .ms-logo span { display:block; }
  .ms-logo span:nth-child(1) { background: #F25022; }
  .ms-logo span:nth-child(2) { background: #7FBA00; }
  .ms-logo span:nth-child(3) { background: #00A4EF; }
  .ms-logo span:nth-child(4) { background: #FFB900; }

  /* Divider */
  .divider {
    display: flex; align-items: center; gap: 14px;
    margin: 22px 0;
    color: var(--iit-text-muted);
    font-size: 12px; font-weight: 600;
    font-family: 'Poppins', sans-serif;
    text-transform: uppercase; letter-spacing: 0.12em;
  }
  .divider::before, .divider::after {
    content: ''; flex: 1; height: 1px;
    background: var(--iit-border);
  }

  /* Cognito-style box */
  .cognito-box {
    border: 1px solid var(--iit-border);
    border-radius: 14px;
    background: #fff;
    padding: 24px 22px 22px;
    box-shadow: 0 4px 20px rgba(123,47,190,0.06);
  }
  .field { margin-bottom: 14px; }
  .field label {
    display: block;
    font-family: 'Poppins', sans-serif;
    font-size: 12.5px; font-weight: 600;
    color: var(--iit-text);
    margin-bottom: 6px;
  }
  .field .input-wrap {
    position: relative;
  }
  .field input {
    width: 100%;
    border: 1px solid var(--iit-border);
    border-radius: 8px;
    padding: 11px 14px 11px 40px;
    font-size: 14.5px;
    font-family: 'Inter', sans-serif;
    color: var(--iit-text);
    background: #fff;
    transition: border-color .15s, box-shadow .15s;
  }
  .field input:focus {
    outline: none;
    border-color: var(--iit-purple);
    box-shadow: 0 0 0 3px rgba(123,47,190,0.15);
  }
  .field .ic {
    position: absolute; left: 12px; top: 50%;
    transform: translateY(-50%);
    color: var(--iit-text-muted);
    font-size: 14px;
  }
  .field .toggle-eye {
    position: absolute; right: 10px; top: 50%; transform: translateY(-50%);
    background: none; border: 0; cursor: pointer;
    color: var(--iit-text-muted);
    font-size: 14px; padding: 4px;
  }
  .field .toggle-eye:hover { color: var(--iit-purple); }

  .row-line {
    display: flex; align-items: center; justify-content: space-between;
    margin: 4px 0 18px;
    font-size: 13px;
  }
  .check {
    display: inline-flex; align-items: center; gap: 8px;
    color: var(--iit-text); cursor: pointer;
    user-select: none;
  }
  .check input { accent-color: var(--iit-purple); width: 14px; height: 14px; }
  .forgot {
    color: var(--iit-purple); text-decoration: none; font-weight: 600;
  }
  .forgot:hover { text-decoration: underline; }

  .submit {
    width: 100%;
    background: var(--iit-green);
    color: #fff;
    border: none;
    border-radius: 8px;
    padding: 13px 16px;
    font-family: 'Poppins', sans-serif;
    font-size: 15px; font-weight: 700;
    letter-spacing: 0.02em;
    cursor: pointer;
    transition: all 0.2s ease;
    display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  }
  .submit:hover {
    background: var(--iit-green-dark);
    transform: translateY(-1px);
    box-shadow: 0 6px 16px rgba(109,179,63,0.35);
  }

  .secured {
    margin-top: 14px;
    text-align: center;
    font-size: 11.5px; color: var(--iit-text-muted);
    font-family: 'Poppins', sans-serif;
    letter-spacing: 0.04em;
  }
  .secured i { color: var(--iit-purple-light); margin-right: 5px; }



  /* ============== INFO BAR (bottom of page, spans both columns) ============== */
  /* Split background mirrors the two-column grid above (1.05fr / 1fr ≈ 51.22%) */
  .info-bar {
    background:
      linear-gradient(to right,
        var(--iit-purple-mid) 0%,
        var(--iit-purple-mid) 51.22%,
        #ffffff 51.22%,
        #ffffff 100%);
    padding: 40px 56px 56px;
    display: flex;
    justify-content: center;
    position: relative;
  }
  /* Subtle overlay to soften the purple side and tie it to the gradient above */
  .info-bar::before {
    content: '';
    position: absolute;
    top: 0; bottom: 0; left: 0;
    width: 51.22%;
    background: linear-gradient(180deg, rgba(31,27,46,0.18) 0%, rgba(31,27,46,0) 60%);
    pointer-events: none;
  }
  .info-card {
    width: 100%;
    max-width: 1080px;
    background: #fff;
    border: 1px solid var(--iit-border);
    border-left: 4px solid #C0392B;
    border-radius: 14px;
    box-shadow: 0 14px 40px rgba(31,27,46,0.22), 0 4px 12px rgba(31,27,46,0.08);
    overflow: hidden;
    position: relative;
    z-index: 1;
  }
  .info-row { padding: 18px 24px; }
  .info-row + .info-row { border-top: 1px solid var(--iit-border); }

  /* Row 1: Computer Misuse Act 1990 disclaimer */
  .info-disclaimer .head {
    display: flex; align-items: center; gap: 10px;
    font-family: 'Poppins', sans-serif;
    font-size: 12px; font-weight: 700;
    color: #8a1f14;
    text-transform: uppercase; letter-spacing: 0.08em;
    margin-bottom: 8px;
  }
  .info-disclaimer .head i { color: #C0392B; font-size: 14px; }
  .info-disclaimer .head .ref {
    margin-left: auto;
    font-size: 10.5px; font-weight: 700;
    color: #8a1f14;
    background: rgba(192,57,43,0.10);
    padding: 3px 8px; border-radius: 999px;
    letter-spacing: 0.06em;
  }
  .info-disclaimer p {
    margin: 0;
    font-size: 13px; line-height: 1.6;
    color: var(--iit-text);
  }
  .info-disclaimer p + p { margin-top: 6px; }
  .info-disclaimer p strong { color: #8a1f14; }

  /* Row 2: help links */
  .info-help {
    display: flex; align-items: center; gap: 12px;
    font-size: 13px; color: var(--iit-text-muted);
  }
  .info-help i { color: var(--iit-purple); width: 16px; text-align: center; }
  .info-help .label { font-weight: 600; color: var(--iit-text); margin-right: 4px; }
  .info-help a {
    color: var(--iit-purple); text-decoration: none; font-weight: 600;
  }
  .info-help a:hover { text-decoration: underline; }
  .info-help .sep { color: var(--iit-border); }

  /* Row 3: copyright + privacy/cookies/status */
  .info-foot {
    display: flex; align-items: center; justify-content: space-between;
    font-size: 12px; color: var(--iit-text-muted);
  }
  .info-foot a {
    color: var(--iit-text-muted); text-decoration: none; font-weight: 500;
  }
  .info-foot a:hover { color: var(--iit-purple); }
  .info-foot .links { display: flex; gap: 18px; align-items: center; }
  .info-foot .links .dot {
    width: 6px; height: 6px; border-radius: 50%;
    background: var(--iit-green);
    box-shadow: 0 0 0 2px rgba(109,179,63,0.25);
  }
  .info-foot .status-pill {
    display: inline-flex; align-items: center; gap: 6px;
    color: var(--iit-green-dark);
    font-weight: 600;
  }

  /* Admin styling — purple submit (vs green on customer) to signal a distinct, ops-grade flow */
  .signin-eyebrow.admin-tone { color: var(--iit-green-dark); }
  .submit { background: var(--iit-purple); }
  .submit:hover { background: var(--iit-purple-dark); box-shadow: 0 6px 16px rgba(123,47,190,0.35); }

  /* Status pill at top of right pane */
  .ops-status {
    display: inline-flex; align-items: center; gap: 8px;
    background: rgba(109,179,63,0.12);
    border: 1px solid rgba(109,179,63,0.3);
    color: var(--iit-green-dark);
    font-family: 'Poppins', sans-serif;
    font-size: 11px; font-weight: 700;
    letter-spacing: 0.08em; text-transform: uppercase;
    padding: 5px 12px; border-radius: 999px;
  }
  .ops-status .dot {
    width: 7px; height: 7px; border-radius: 50%;
    background: var(--iit-green);
    box-shadow: 0 0 0 3px rgba(109,179,63,0.25);
    animation: pulse 2s ease-in-out infinite;
  }
  @keyframes pulse { 0%,100% { opacity: 1; } 50% { opacity: .55; } }


  /* Responsive: stack on narrow viewports (the design is 1440 by default but be reasonable) */
  /* Keep the two halves side-by-side at all preview widths — the user explicitly
     wants the white pane to the RIGHT of the purple pane. Only stack on very
     small screens. */
  @media (max-width: 820px) {
    .stage {
      grid-template-columns: 1fr;
      grid-template-areas:
        "left"
        "right"
        "info";
    }
    .left { padding: 40px; gap: 28px; }
    .right { padding: 40px; }
    .info-bar { padding: 24px; }
    .info-foot { flex-direction: column; gap: 8px; align-items: flex-start; }
  }

/* ============== PORTAL CHROME ============== */
  :root { --portal-bg: #FAF8FF; }
  body { background: var(--portal-bg); font-family: 'Inter', system-ui, sans-serif; color: var(--iit-text); }

  /* ---------- Top bar ---------- */
  .portal-topbar {
    background: var(--iit-dark);
    border-bottom: 1px solid rgba(255,255,255,0.06);
    position: sticky; top: 0; z-index: 1030;
  }
  .topbar-inner {
    max-width: 1380px; margin: 0 auto;
    padding: 0 28px;
    height: 72px;
    display: flex; align-items: center; gap: 24px;
  }
  .brand { display: flex; align-items: center; gap: 12px; text-decoration: none; flex: 0 0 auto; min-width: 0; }
  .brand img { height: 56px; width: auto; max-width: none; flex-shrink: 0; }
  .brand-tag {
    font-family: 'Poppins', sans-serif;
    font-size: 11px; font-weight: 700;
    color: #fff;
    letter-spacing: 0.1em; text-transform: uppercase;
    padding: 4px 10px; border-radius: 999px;
    background: var(--iit-purple);
    border: 1px solid var(--iit-purple-light);
  }

  nav.primary { display: flex; gap: 2px; align-items: center; height: 100%; margin-left: 8px; }
  .nav-item {
    position: relative; height: 100%;
    display: inline-flex; align-items: center; flex: 0 0 auto;
    box-sizing: border-box;
    padding: 0 14px;
    font-family: 'Poppins', sans-serif;
    font-weight: 500; font-size: 14.5px;
    line-height: 1.2; white-space: nowrap; text-align: center;
    color: rgba(255,255,255,0.8);
    cursor: pointer; user-select: none;
    border: none; background: transparent;
  }
  .nav-item:hover { color: #fff; background: rgba(255,255,255,0.06); border-radius: 6px; }
  .nav-item.active { color: #fff; background: rgba(123,47,190,0.32); border-radius: 6px; font-weight: 600; }
  .nav-item .chev { margin-left: 6px; opacity: 0.6; transition: transform .15s ease; }
  .nav-item[aria-expanded="true"] .chev { transform: rotate(180deg); }

  .menu {
    position: absolute; top: calc(100% + 6px); left: 0;
    background: #fff;
    border: 1px solid var(--iit-border);
    border-radius: var(--iit-radius);
    box-shadow: 0 16px 40px rgba(18,6,31,0.18);
    padding: 10px; min-width: 320px;
    display: none; z-index: 60;
  }
  .nav-item[aria-expanded="true"] .menu { display: block; }
  .menu-title {
    font-family: 'Poppins', sans-serif;
    font-size: 11px; text-transform: uppercase; letter-spacing: 0.1em;
    color: var(--iit-text-muted); padding: 8px 10px 6px; font-weight: 700;
  }
  .menu a {
    display: flex; align-items: flex-start; gap: 12px;
    padding: 10px;
    text-decoration: none; color: var(--iit-text);
    border-radius: 10px; font-size: 14px; font-weight: 500;
    font-family: 'Inter', sans-serif;
  }
  .menu a:hover { background: var(--iit-purple-pale); color: var(--iit-purple-dark); }
  .menu a .ic {
    width: 32px; height: 32px; border-radius: 8px;
    background: var(--iit-purple-pale); color: var(--iit-purple);
    display: grid; place-items: center; flex: none;
    font-size: 13px;
  }
  .menu a:hover .ic { background: var(--iit-purple); color: #fff; }
  .menu a .desc { font-size: 12px; font-weight: 400; color: var(--iit-text-muted); margin-top: 2px; line-height: 1.4; }
  .menu-foot {
    margin-top: 6px; padding: 10px;
    border-top: 1px dashed var(--iit-border);
    font-size: 12px; color: var(--iit-text-muted);
    display: flex; justify-content: space-between;
  }
  .menu-foot a { color: var(--iit-purple); text-decoration: none; font-weight: 600; }

  .topbar-spacer { flex: 1; }
  .topbar-actions { display: flex; align-items: center; gap: 10px; }

  .env-pill {
    display: inline-flex; align-items: center; gap: 8px;
    height: 30px; padding: 0 12px;
    border: 1px solid var(--iit-purple-light);
    background: rgba(123,47,190,0.18);
    color: #fff;
    border-radius: 999px;
    font-family: 'Poppins', sans-serif;
    font-size: 11px; font-weight: 700;
    letter-spacing: 0.06em; text-transform: uppercase;
  }
  .env-pill::before {
    content: ""; width: 8px; height: 8px; border-radius: 50%;
    background: var(--iit-green);
    box-shadow: 0 0 0 3px rgba(109,179,63,0.25);
  }

  .search {
    display: flex; align-items: center; gap: 8px;
    height: 38px; padding: 0 14px;
    border: 1px solid rgba(255,255,255,0.12);
    border-radius: 999px;
    background: rgba(255,255,255,0.06);
    color: rgba(255,255,255,0.6);
    font-size: 13px; width: 260px; cursor: text;
  }
  .search .kbd {
    margin-left: auto; font-family: 'Poppins', monospace; font-size: 11px;
    padding: 2px 6px; border: 1px solid rgba(255,255,255,0.18); border-radius: 4px;
    color: rgba(255,255,255,0.6);
  }
  .icon-btn {
    width: 38px; height: 38px;
    display: grid; place-items: center;
    border-radius: 999px; border: 1px solid rgba(255,255,255,0.12);
    background: rgba(255,255,255,0.06); cursor: pointer;
    position: relative; color: rgba(255,255,255,0.75);
  }
  .icon-btn:hover { background: rgba(255,255,255,0.12); color: #fff; }
  .dot {
    position: absolute; top: 8px; right: 9px;
    width: 8px; height: 8px; border-radius: 50%;
    background: var(--iit-green); border: 2px solid var(--iit-dark);
  }

  /* Profile */
  .profile-wrap { position: relative; }
  .profile-btn {
    display: flex; align-items: center; gap: 10px;
    padding: 4px 14px 4px 4px;
    border: 1px solid rgba(255,255,255,0.14);
    border-radius: 999px;
    background: rgba(255,255,255,0.06);
    cursor: pointer; font-family: 'Poppins', sans-serif; height: 38px;
    color: #fff;
  }
  .profile-btn:hover { background: rgba(255,255,255,0.12); }
  .avatar {
    width: 30px; height: 30px; border-radius: 50%;
    background: linear-gradient(135deg, var(--iit-purple) 0%, var(--iit-purple-light) 100%);
    color: #fff; display: grid; place-items: center;
    font-weight: 700; font-size: 12px; font-family: 'Poppins', sans-serif;
  }
  .profile-btn .name { font-size: 13px; font-weight: 600; }
  .profile-btn .role-tag {
    font-size: 10px; font-family: 'Poppins', sans-serif;
    color: #fff; background: var(--iit-purple);
    padding: 2px 7px; border-radius: 4px; font-weight: 700;
    letter-spacing: 0.06em;
  }
  .profile-btn .chev { opacity: 0.6; }

  .profile-menu {
    position: absolute; top: calc(100% + 8px); right: 0; width: 340px;
    background: #fff; border: 1px solid var(--iit-border);
    border-radius: var(--iit-radius); box-shadow: 0 16px 40px rgba(18,6,31,0.18);
    padding: 10px; display: none; z-index: 60;
  }
  .profile-wrap[aria-expanded="true"] .profile-menu { display: block; }
  .profile-head {
    display: flex; gap: 12px; align-items: center;
    padding: 14px; border-radius: 12px;
    background: linear-gradient(135deg, var(--iit-purple-pale) 0%, #fff 100%);
    border: 1px solid var(--iit-border);
    margin-bottom: 8px;
  }
  .profile-head .avatar { width: 46px; height: 46px; font-size: 14px; }
  .profile-head .who { font-family: 'Poppins', sans-serif; font-weight: 700; font-size: 14px; line-height: 1.3; }
  .profile-head .who small { display: block; font-weight: 500; color: var(--iit-text-muted); font-size: 12px; margin-top: 2px; font-family: 'Inter', sans-serif;}
  .profile-head .who .org-pill {
    display: inline-flex; align-items: center; gap: 5px; margin-top: 6px;
    font-size: 11px; background: #fff; border: 1px solid var(--iit-purple);
    border-radius: 999px; padding: 3px 8px; font-weight: 600; color: var(--iit-purple-dark);
    font-family: 'Inter', sans-serif;
  }
  .profile-head .who .org-pill::before {
    content: ""; width: 6px; height: 6px; border-radius: 50%; background: var(--iit-purple);
  }
  .profile-head .change {
    margin-left: auto; font-size: 11px;
    border: 1px solid var(--iit-purple); background: #fff;
    border-radius: 999px; padding: 5px 10px; cursor: pointer;
    font-family: 'Poppins', sans-serif; font-weight: 600; color: var(--iit-purple);
  }
  .profile-head .change:hover { background: var(--iit-purple); color: #fff; }
  .pm-item {
    display: flex; align-items: center; gap: 10px;
    padding: 10px; border-radius: 10px;
    text-decoration: none; color: var(--iit-text);
    font-size: 14px; font-weight: 500; cursor: pointer;
  }
  .pm-item:hover { background: var(--iit-purple-pale); color: var(--iit-purple-dark); }
  .pm-item .ic { width: 24px; height: 24px; color: var(--iit-purple); display: grid; place-items: center; }
  .pm-item .meta { margin-left: auto; font-size: 11px; color: var(--iit-text-muted); }
  .pm-divider { height: 1px; background: var(--iit-border); margin: 6px 4px; }
  .pm-foot {
    display: flex; justify-content: space-between; padding: 10px;
    color: var(--iit-text-muted); font-size: 11px;
  }

  /* ---------- Page ---------- */
  main { max-width: 1380px; margin: 0 auto; padding: 36px 28px 80px; }

  .page-head {
    display: grid; grid-template-columns: 1.2fr 1fr;
    gap: 32px; align-items: end; margin-bottom: 28px;
  }
  .eyebrow {
    font-family: 'Poppins', sans-serif;
    font-size: 12px; color: var(--iit-purple);
    font-weight: 700;
    letter-spacing: 0.12em; margin-bottom: 12px; text-transform: uppercase;
  }
  .eyebrow .sep { color: var(--iit-border); margin: 0 8px; }
  h1.page-title {
    font-family: 'Poppins', sans-serif;
    font-size: 38px; font-weight: 700;
    letter-spacing: -0.01em; line-height: 1.15;
    margin: 0 0 10px;
  }
  h1.page-title .accent { color: var(--iit-purple); }
  .page-head .lede { color: var(--iit-text-muted); margin: 0; max-width: 56ch; font-size: 15px; }

  .head-meta {
    display: grid; grid-template-columns: repeat(4, 1fr);
    gap: 1px; background: var(--iit-border);
    border: 1px solid var(--iit-border);
    border-radius: var(--iit-radius); overflow: hidden;
  }
  .head-meta .stat { background: #fff; padding: 14px 14px; }
  .head-meta .stat .lbl {
    font-family: 'Poppins', sans-serif;
    font-size: 10px; color: var(--iit-text-muted);
    text-transform: uppercase; letter-spacing: 0.1em; font-weight: 700;
  }
  .head-meta .stat .val {
    font-family: 'Poppins', sans-serif;
    font-size: 22px; font-weight: 800;
    margin-top: 6px; line-height: 1; color: var(--iit-text);
  }
  .head-meta .stat .val small { font-size: 12px; color: var(--iit-text-muted); margin-left: 2px; font-weight: 600; }
  .head-meta .stat .delta { font-size: 11px; color: var(--iit-green-dark); font-weight: 600; margin-top: 4px; }
  .head-meta .stat .delta.warn { color: #C77700; }
  .head-meta .stat .delta.muted { color: var(--iit-text-muted); }
  .head-meta .stat .delta.danger { color: #B3331F; }

  /* ---------- Cards ---------- */
  .grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }

  .card {
    position: relative;
    background: #fff;
    border: 1px solid var(--iit-border);
    border-radius: var(--iit-radius-lg);
    padding: 24px;
    min-height: 340px;
    display: flex; flex-direction: column;
    overflow: hidden;
    cursor: pointer;
    transition: var(--iit-transition);
    text-decoration: none; color: inherit;
  }
  .card::before {
    content: '';
    position: absolute; top: 0; left: 0; right: 0;
    height: 4px;
    background: linear-gradient(90deg, var(--iit-purple), var(--iit-purple-light));
    opacity: 0; transition: var(--iit-transition);
  }
  .card:hover {
    border-color: var(--iit-purple-light);
    box-shadow: var(--iit-shadow-hover);
    transform: translateY(-4px);
  }
  .card:hover::before { opacity: 1; }

  .card-top {
    display: flex; justify-content: space-between; align-items: flex-start;
    margin-bottom: 18px;
  }
  .card-icon {
    width: 50px; height: 50px;
    border-radius: 12px;
    background: var(--iit-purple-pale);
    color: var(--iit-purple);
    display: grid; place-items: center;
    font-size: 20px;
  }
  .card.feature {
    background: linear-gradient(135deg, var(--iit-dark) 0%, var(--iit-purple-darker) 100%);
    color: #fff; border-color: var(--iit-purple-darker);
  }
  .card.feature h3 { color: #fff; }
  .card.feature p.lede { color: rgba(255,255,255,0.7); }
  .card.feature .metrics { border-top-color: rgba(255,255,255,0.12); }
  .card.feature .metric .l { color: rgba(255,255,255,0.55); }
  .card.feature .metric .v { color: #fff; }
  .card.feature .card-icon { background: var(--iit-purple); color: #fff; }

  .card.midnight {
    background: #14233a; color: #fff; border-color: #14233a;
  }
  .card.midnight h3 { color: #fff; }
  .card.midnight p.lede { color: rgba(255,255,255,0.7); }
  .card.midnight .metrics { border-top-color: rgba(255,255,255,0.12); }
  .card.midnight .metric .l { color: rgba(255,255,255,0.55); }
  .card.midnight .metric .v { color: #fff; }
  .card.midnight .card-icon { background: var(--iit-purple); color: #fff; }

  .card.cream { background: var(--iit-purple-pale); }
  .card.cream .card-icon { background: #fff; color: var(--iit-purple); border: 1px solid var(--iit-border); }

  .card.green-card .card-icon { background: rgba(109,179,63,0.14); color: var(--iit-green-dark); }

  .badge {
    font-family: 'Poppins', sans-serif;
    font-size: 11px; padding: 5px 12px; border-radius: 999px;
    background: var(--iit-purple-pale); color: var(--iit-purple-dark);
    font-weight: 600; letter-spacing: 0.02em;
  }
  .badge.live { background: rgba(109,179,63,0.14); color: var(--iit-green-dark); }
  .badge.live::before { content: "● "; color: var(--iit-green); }
  .badge.warn { background: rgba(255,184,92,0.18); color: #B86B00; }
  .badge.danger { background: rgba(179,51,31,0.14); color: #B3331F; }
  .badge.purple { background: var(--iit-purple); color: #fff; }
  .badge.dark-on-light { background: rgba(255,255,255,0.12); color: rgba(255,255,255,0.85); }

  .card h3 {
    font-family: 'Poppins', sans-serif;
    font-size: 22px; font-weight: 700;
    margin: 0 0 6px;
  }
  .card p.lede {
    color: var(--iit-text-muted); font-size: 13.5px;
    margin: 0 0 16px; max-width: 38ch; line-height: 1.55;
  }

  .metrics {
    display: flex; gap: 18px;
    margin-top: auto; padding-top: 16px; padding-right: 52px;
    border-top: 1px solid var(--iit-border);
  }
  .metric .v {
    font-family: 'Poppins', sans-serif;
    font-size: 20px; font-weight: 800;
    line-height: 1; color: var(--iit-text);
  }
  .metric .v small { font-size: 11px; color: var(--iit-text-muted); margin-left: 2px; font-weight: 600; }
  .metric .l {
    font-family: 'Poppins', sans-serif;
    font-size: 10px; color: var(--iit-text-muted);
    text-transform: uppercase; letter-spacing: 0.08em; font-weight: 700;
    margin-top: 6px;
  }

  .card .cta {
    position: absolute; bottom: 24px; right: 24px;
    width: 38px; height: 38px; border-radius: 50%;
    background: var(--iit-purple); color: #fff;
    display: grid; place-items: center;
    transition: var(--iit-transition);
    box-shadow: 0 6px 20px rgba(123,47,190,0.35);
  }
  .card:hover .cta { transform: translate(2px, -2px); background: var(--iit-purple-dark); }
  .card.feature .cta { background: var(--iit-purple-light); }
  .card.feature:hover .cta { background: #fff; color: var(--iit-purple); }
  .card.midnight .cta { background: var(--iit-purple); }
  .card.midnight:hover .cta { background: #fff; color: var(--iit-purple); }

  /* ============ Card-specific decorations ============ */
  .pipeline { display: flex; flex-direction: column; gap: 6px; margin-bottom: 16px; }
  .pipe-row {
    display: flex; align-items: center; gap: 10px;
    font-size: 11px; font-family: 'Poppins', sans-serif;
    color: var(--iit-text-muted);
  }
  .pipe-row .lbl { width: 64px; flex: none; color: var(--iit-text-muted); text-transform: uppercase; letter-spacing: 0.06em; font-weight: 600; }
  .pipe-row .bar { flex: 1; height: 10px; background: var(--iit-purple-pale); border-radius: 3px; overflow: hidden; }
  .pipe-row .bar > span {
    display: block; height: 100%;
    background: linear-gradient(90deg, var(--iit-purple-light), var(--iit-purple));
  }
  .pipe-row.hot .bar > span { background: linear-gradient(90deg, var(--iit-green), var(--iit-green-dark)); }
  .pipe-row .num { width: 32px; text-align: right; font-weight: 700; color: var(--iit-text); }

  .reve { height: 56px; margin-bottom: 14px; position: relative; }
  .reve svg { width: 100%; height: 100%; display: block; overflow: visible; }
  .reve .axis { stroke: rgba(255,255,255,0.12); stroke-dasharray: 2 3; }
  .reve .line { fill: none; stroke: var(--iit-purple-light); stroke-width: 2; }
  .reve .area { fill: var(--iit-purple-light); opacity: 0.18; }
  .reve .dot { fill: var(--iit-green); }

  .queue { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; }
  .ticket {
    display: flex; align-items: center; gap: 10px;
    padding: 8px 10px;
    border: 1px solid rgba(255,255,255,0.08);
    background: rgba(255,255,255,0.04);
    border-radius: 8px;
    font-size: 12px;
  }
  .ticket .id { font-family: 'Poppins', sans-serif; color: rgba(255,255,255,0.55); width: 78px; flex: none; font-weight: 600; }
  .ticket .sub { color: #fff; flex: 1; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
  .ticket .pri {
    font-family: 'Poppins', sans-serif;
    font-size: 10px; padding: 2px 6px; border-radius: 4px;
    text-transform: uppercase; letter-spacing: 0.06em; font-weight: 700;
  }
  .ticket .pri.p1 { background: #B3331F; color: #fff; }
  .ticket .pri.p2 { background: #C77700; color: #fff; }
  .ticket .pri.p3 { background: rgba(255,255,255,0.12); color: rgba(255,255,255,0.75); }

  .kb-list { display: flex; flex-direction: column; gap: 8px; margin-bottom: 14px; }
  .kb-row {
    display: flex; align-items: center; gap: 12px;
    padding: 10px 12px; border-radius: 8px;
    background: #fff; border: 1px solid var(--iit-border);
    font-size: 13px;
  }
  .kb-row .glyph { width: 22px; height: 22px; flex: none; display: grid; place-items: center; color: var(--iit-purple); }
  .kb-row .views { margin-left: auto; font-family: 'Poppins', sans-serif; font-size: 11px; color: var(--iit-text-muted); font-weight: 600; }
  .kb-row .new {
    background: var(--iit-green); color: #fff;
    font-family: 'Poppins', sans-serif; font-size: 9px;
    padding: 2px 6px; border-radius: 3px; letter-spacing: 0.06em; font-weight: 700;
  }

  .csat-row { display: flex; align-items: center; gap: 18px; margin-bottom: 14px; }
  .ring {
    --p: 92;
    width: 70px; height: 70px;
    border-radius: 50%;
    background: conic-gradient(var(--iit-purple) calc(var(--p) * 1%), var(--iit-purple-pale) 0);
    display: grid; place-items: center;
    flex: none; position: relative;
  }
  .ring::after { content: ""; position: absolute; inset: 6px; background: #fff; border-radius: 50%; }
  .ring span {
    position: relative; z-index: 1;
    font-family: 'Poppins', sans-serif;
    font-weight: 800; font-size: 18px;
    color: var(--iit-purple-dark);
  }
  .csat-meta { font-size: 12px; color: var(--iit-text-muted); }
  .csat-meta strong { display: block; font-family: 'Poppins', sans-serif; font-size: 14px; color: var(--iit-text); margin-bottom: 2px; }
  .csat-meta .small { color: var(--iit-purple); font-family: 'Poppins', sans-serif; font-size: 11px; margin-top: 4px; display: block; font-weight: 600; }

  .steps { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; }
  .step {
    display: flex; align-items: center; gap: 10px;
    padding: 10px 12px;
    background: #fff; border: 1px solid var(--iit-border);
    border-radius: 8px; font-size: 13px;
  }
  .step .check {
    width: 18px; height: 18px; flex: none;
    border-radius: 50%; border: 1.5px solid var(--iit-text-muted);
    display: grid; place-items: center;
    color: transparent; font-size: 10px;
  }
  .step.done .check { background: var(--iit-green); border-color: var(--iit-green); color: #fff; }
  .step.active .check { border-color: var(--iit-purple); background: var(--iit-purple-pale); }
  .step.active .check::after { content: ""; width: 6px; height: 6px; border-radius: 50%; background: var(--iit-purple); }
  .step .who { margin-left: auto; font-family: 'Poppins', sans-serif; font-size: 11px; color: var(--iit-text-muted); font-weight: 600; }
  .step.active .label { font-weight: 600; color: var(--iit-purple-dark); }

  /* footer strip */
  .strip {
    margin-top: 28px;
    background: #fff; border: 1px solid var(--iit-border);
    border-radius: var(--iit-radius);
    padding: 16px 22px;
    display: flex; align-items: center; gap: 16px;
    color: var(--iit-text-muted); font-size: 13px;
  }
  .strip .pulse {
    width: 8px; height: 8px; border-radius: 50%;
    background: var(--iit-green);
    box-shadow: 0 0 0 4px rgba(109,179,63,0.18);
  }
  .strip strong { color: var(--iit-text); font-weight: 700; }
  .strip .right { margin-left: auto; display: flex; gap: 18px; }
  .strip a { color: var(--iit-text-muted); text-decoration: none; font-weight: 600; }
  .strip a:hover { color: var(--iit-purple); }

  .mission {
    margin-top: 14px; text-align: center;
    color: var(--iit-text-muted); font-size: 12px;
    font-family: 'Poppins', sans-serif; letter-spacing: 0.04em; font-weight: 500;
  }
  .mission span { color: var(--iit-purple); font-weight: 700; }
/* ============== MOBILE: tablet + phone ============== */
@media (max-width: 820px) {
    /* Stack the two-pane layout cleanly. */
    .stage {
        grid-template-columns: 1fr !important;
        grid-template-areas: "left" "right" "info" !important;
        min-height: auto;
    }
    .left, .right {
        padding: 32px 22px !important;
    }
    .left {
        gap: 22px !important;
    }
    .left::before, .left::after {
        display: none;
    }
    /* Brand pinned to top is unnecessary on mobile — let it flow inline. */
    .brand-fixed {
        position: static !important;
    }
    .left-foot {
        position: static !important;
        left: auto; right: auto; bottom: auto;
        margin-top: 8px;
    }
    .brand-row img {
        height: 48px !important;
    }
    .lead h1 {
        font-size: 26px !important;
        line-height: 1.2;
    }
    .lead p {
        font-size: 14.5px;
    }
    /* Trust tiles: 3-col → 1-col on phone, 2-col on small tablet. */
    .left-mid {
        grid-template-columns: 1fr !important;
        max-width: 100% !important;
    }
    /* Inclusivity SVG: hide entirely on narrow viewports — too tall for the flow. */
    .incl-art {
        display: none !important;
    }
    .login-wrap {
        max-width: 100% !important;
        padding: 0 !important;
    }
    .signin-title { font-size: 24px !important; }
    .signin-sub { font-size: 14px !important; margin-bottom: 20px !important; }
    /* 16px input font-size prevents iOS Safari auto-zoom on focus. */
    .field input {
        font-size: 16px !important;
        padding: 12px 14px 12px 40px !important;
    }
    .ms-btn, .submit {
        width: 100%;
        font-size: 15px !important;
        padding: 14px 16px !important;
    }
    .right-top {
        font-size: 12.5px;
    }
    .right-foot {
        flex-direction: column;
        align-items: flex-start;
        gap: 8px;
        margin-top: 24px;
    }
    .foot-links {
        gap: 14px;
    }
    /* Admin info-bar: stack rows tightly. */
    .info-bar {
        padding: 24px 16px !important;
        background: #fff !important;
    }
    .info-bar::before { display: none !important; }
    .info-card { box-shadow: 0 4px 14px rgba(31,27,46,0.10); }
    .info-row { padding: 14px 18px !important; }
    .info-disclaimer .head {
        flex-wrap: wrap;
        font-size: 11px;
    }
    .info-disclaimer .head .ref {
        margin-left: 0;
    }
    .info-disclaimer p { font-size: 12.5px; }
    .info-help {
        flex-wrap: wrap;
        gap: 8px;
        font-size: 12.5px;
    }
    .info-foot {
        flex-direction: column;
        align-items: flex-start;
        gap: 8px;
        font-size: 11.5px;
    }
    /* Cognito-style box: reduce padding so it doesn't crowd the screen. */
    .cognito-box {
        padding: 18px 16px 16px !important;
    }
    .ops-status {
        font-size: 10.5px;
        padding: 5px 10px;
    }
}

/* Phone-specific tightening for very narrow screens. */
@media (max-width: 480px) {
    .left, .right {
        padding: 24px 18px !important;
    }
    .lead h1 { font-size: 22px !important; }
    .signin-eyebrow { font-size: 10px; letter-spacing: 0.12em; }
    .signin-title { font-size: 22px !important; }
    .brand-row img { height: 42px !important; }
    .brand-tag { font-size: 10px; padding: 4px 9px; }
    .divider { margin: 18px 0 !important; }
}